Home Security Reviews

Displaying 21 - 30 of 42

Excellent ✪✪✪✪✪

Jane

The installation had a small snafu when they used one of the only outlets in the basement and covered my reset button for the GFCI on that outlet. They came back and added a second outlet strip to get away from that outlet. I had to contribute my own outlet strip the first time they were there. There were no outlet strips in the original estimate.

During training, I was told I couldn't screw anything up. Well I did, I deleted a camera view without knowing it. When the technician came back to fix the outlet strip, they reinstalled the camera into the program.

I sent an email as soon as I discovered the outlet situation and it was fixed very soon by the original technician.

Overall I am satisfied with the resolution. I wanted you to know that there was some follow up and it was all completed.

All of my interactions with personnel in the office and in the field were excellent. People were helpful, friendly, and very knowledgeable. We even had a mixup of appointment dates at the office (I think it was my mistake in my calendar) and someone jumped in to fill in. I felt very good about that.

Excellent ✪✪✪✪✪

david

I have greater peace of mind with the Martin System over and above the previous system I abandoned. Last year I left for Fla for 3 months and returned to discover the system had been alarm mode the whole time.

Excellent ✪✪✪✪✪

William

We changed our access from a phone line to WIFI. Everything went smoothly and we are very satisfied. There have been no problems to date. Would recommend Martin Systems to anyone.

Excellent ✪✪✪✪✪

Fergus

Good Service. Knowledgeable Staff. Very Professional all around. Saw and hated your latest commercial talking about the “other guys” from New York. It made your company look like a bunch of amateurs, which you’re not. A security service should convey a serious image. The commercial doesn’t.

Excellent ✪✪✪✪✪

James

Previous 20 plus years experience and now have up-grade to cell tower with no need of a phone line. Easy!

Excellent ✪✪✪✪✪

Joel

Excellent. [Removed Name] in sales did a great job. The installers were superb. Great home network as well as installation of tv mounts and wiring. I am extremely satisfied.

Excellent ✪✪✪✪✪

William

Excellent service and training. We are very happy with our Martin System. We cancelled ADT!!!

Pretty good ✪✪✪✪

Al

Sales quote had some wrinkles that needed to be ironed out.
Hardware installation went well, however there was an error in the initial programming that didn't get corrected for 4 days.


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